FAQ

I lost the remote control to my TV / DVD/media device and am having problems programming it, what can I do?

I have no signal at all, or some channels are fuzzy–why?

Is HUSKYvision in stereo?

Can I order premium channels like HBO or Showtime? What about pay-per-view?

Are there any plans to add additional HD channels to HuskyVision?

I live off-campus, can I get HUSKYvision?

Why is my TV sound in Spanish?


I lost the remote control to my TV / DVD/ media device and am having problems programming it, what can I do?

Some TVs / DVD players / media devices require the original remote control to access the on-screen programming features. If this is the case and you can not access the on-screen programming features with a universal remote control or through buttons on the TV  or DVD/media device, then you will need to consult your owner’s manual and/or call the manufacturer to order a replacement remote control.

I have no signal at all, or some channels are fuzzy–why?

If you have followed the instructions under HUSKYvision Setup and HUSKYvision Support and the channels are still fuzzy or not coming in at all, submit a request online  ServiceIT, or call HUSKYvision at 486-4357.

Is HUSKYvision in stereo?

All regional off-air channels and many satellite stations are in stereo on HUSKYvision. Therefore, if programming is produced in stereo and is transmitted in stereo by the local affiliate, then anyone with a stereo capable TV/DVD/media device should receive audio through HUSKYvision in stereo.

Can I order premium channels like HBO or Showtime? What about pay-per-view?

No, premium services are not currently available.

Are there any plans to add additional HD channels to HUSKYVision?

UITS is only able to provide HD channels from content providers who enable us to receive their signal. UConn negotiates with content providers to provide the best service possible at a reasonable cost. This is acquired through contracts, which restrict changes to the channel line-up. Each time a contract is up for renewal, UConn reviews channel packages and offerings.

I live off-campus, can I get HUSKYvision?

No, HUSKYvision is a University service for on-campus institutional use only and is not available off-campus. HUSKYvision is available in all residence halls, Mansfield and Northwood Apartment Complexes, academic and administrative buildings on campus. HUSKYvision is also available in some of the fraternities and sororities located on the campus.

Why is my TV sound in Spanish?

Check your TV settings to ensure the TV is not set on SAP or MTS mode.